any idea on how to remove hold/deal with this situation?

noa10230
by noa10230 · 10 posts
4 years ago in IMVU Lounge
Posted 4 years ago · Author
hello,
on imvu my account has been put on hold because someone gifted me credits(findom related)
imvu flagged it as susp and wants said person to reach out to them to sort it out, untill then they refuse to release me even though the guy disabled their account and hasnt reached out once.
next week is my 3rd month of being in this hell.
now I have alot of stuff on there, mostly emotional items that lead me to not want to give my account up.

I would really appreciate some help/advice from you guys.

xx Noa
Posted 4 years ago
So what did imvu wanted from you to remove hold?
Posted 4 years ago
Contact IMVU saying your account is on hold and they will ask you to verify your account and once you have done that
& gaven them the correct answers they will remove the hold.
Posted 4 years ago
@Godofthedead


I thought about that too, but that doesn't seem like a regular hold.
Posted 4 years ago · Author
hello, thanks for your reactions :)
sadly it's no regular hold.
a user gave me credits for an ap job(findom to be exact) and Ive been on hold since.
they want this user to verify a transaction but the same week he has disappeared from imvu (disabled account).
I have offered them to give back the credits even to take double/tripple, gave all the information they could wish for.
yet Im still stuck.
it's to the point they admit he hasnt reached out but keep me on hold anyways.

xx Noa
Posted 4 years ago · Author
No, it was only credits (75k)
Maybe 1 or 2 item gifts?
Thats about it.

Thank you for the tip tho.

Xx Noa
Posted 4 years ago
I think you should Contact IMVU saying your account is on hold and they will ask you to verify your account and once you have done that
& gaven them the correct answers they will remove the hold. If you call about billing that's the only reason they will connect you with a rep. At least that's what I do if I dont feel like waiting on a help ticket.

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