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Banned/Disabled

sonson
by sonson · 9 posts
4 years ago in Help & Support
Posted 4 years ago · Author
Imvu has banned my account due to a report of "payment fraud" which idk what they are talking about
Is there any way i can re-enable or get back my account? If anyone can help it would be greatly appreciated thank you=)
Posted 4 years ago
sonson wrote:
Imvu has banned my account due to a report of "payment fraud" which idk what they are talking about
Is there any way i can re-enable or get back my account? If anyone can help it would be greatly appreciated thank you=)

@sonson


That normally happens if your bank or credit card declines / back charges a payment to IMVU. The same thing can happen if someone gifts you something and then their bank or credit card declines / back charges a payment to IMVU inc. IMVU inc normally lets you get your account back if you call their billing department and offer to payoff the payment. You'd have to call them up and as them how much you owe.

The same thing can also happen if someone in your house hold or someone you share a computer with owes money to IMVU inc.
Posted 4 years ago
@sonson


Happens a lot with people that steal credit cards. But maybe your bank blocked the transactions for not recognizing the "shop". So, the only way would be to pay.
Posted 4 years ago · Author
Ohh will yall know the price ranges?
Posted 4 years ago
@sonson


There is no price range. What you'll have to pay is actually what wasn't paid previously.
Posted 4 years ago
sonson wrote:
Ohh will yall know the price ranges?

@sonson


It all depends on how much you owe. The largest amount anyone ever quoted me was like $3,000 ... but most of the time its less than $100 ... it all depends on how large the purchase was.
Posted 4 years ago · Author
so i got to make a new account and submit a ticket right?
Posted 4 years ago
@sonson


Yes, or call their number.
Posted 4 years ago
may be that is your monthly paied is finished . you need to recharge it.

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