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IMVU's 3ds Max 2016 Exporter Bug

 
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Nums 18+ Age Verified

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PostPosted: Sat Jun 04, 2016 11:09 am    Post subject: IMVU's 3ds Max 2016 Exporter Bug Reply with quote

Posting here as I was told by Customer Support they couldn't help me with it (which is understandable)

Using 3dsMax 2016

When exporting XMF files using IMVU's exporter's, the meshes do not seem to retain their vertex normals. With a few exceptions as they do retain some but not all.

Here is an example of the objects in Max. http://puu.sh/pgIh5/251035867a.jpg

Cylinder 1 is completely smooth as you can see by the vertex normals.
Cylinder 2 is set to have sharp edges between each face, also shown.

Here is a picture of exporting the Cylinders with both IMVU's exporters and the old way, using WorldViz and nerseus' converter.
http://puu.sh/pgIg7/8ec6949ca9.jpg

As you can see, IMVU's exporter did not retain the sharpness around Cylinder 2. However it did maintain it on the top and bottom (or front face and back face) of the cylinder. Which is perhaps because the angle is much greater.


Maybe the new exporter requires a different way of exporting, in which case, please do tell as the creator center does not mention. But I believe it's simply bugged.

For anyone wishing to see the product it's here.
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PostPosted: Sun Jun 05, 2016 2:24 am    Post subject: Reply with quote

it has been asked for such a looooooooooooong time to update those because they were too outdated, being the last one the exporter for 2012, and just now, because of you, I see they've been updated.. wow Shocked

and I can guess they're bugged since matt is here no longer Laughing he was the only one who actually knew what was he doing and the whole creator program was hims

so I trust more nerseus, that's another guy who knows what's he doing. even if they update further in the future to Max 2037, nerseus' will be better regardless
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PostPosted: Mon Jun 06, 2016 11:02 am    Post subject: Reply with quote

-
I moved your post from IMVU Bugs to 3D Creating for best exposure and input. I bet you have the latest exporters but I will link them for others who may be looking for them. I remember seeing this before and it was recommended to change a setting I cannot find the post :/
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PostPosted: Tue Jun 07, 2016 8:33 am    Post subject: Re: IMVU's 3ds Max 2016 Exporter Bug Reply with quote

Nums wrote:
Posting here as I was told by Customer Support they couldn't help me with it (which is understandable)

Using 3dsMax 2016

When exporting XMF files using IMVU's exporter's, the meshes do not seem to retain their vertex normals. With a few exceptions as they do retain some but not all.

Here is an example of the objects in Max. http://puu.sh/pgIh5/251035867a.jpg

Cylinder 1 is completely smooth as you can see by the vertex normals.
Cylinder 2 is set to have sharp edges between each face, also shown.

Here is a picture of exporting the Cylinders with both IMVU's exporters and the old way, using WorldViz and nerseus' converter.
http://puu.sh/pgIg7/8ec6949ca9.jpg

As you can see, IMVU's exporter did not retain the sharpness around Cylinder 2. However it did maintain it on the top and bottom (or front face and back face) of the cylinder. Which is perhaps because the angle is much greater.


Maybe the new exporter requires a different way of exporting, in which case, please do tell as the creator center does not mention. But I believe it's simply bugged.

For anyone wishing to see the product it's here.


Our team is investigating. Thanks for reporting. Are you using any service packs by any chance? We were not able to reproduce the issue you are reporting using 3D Max 2016.
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PostPosted: Tue Jun 07, 2016 1:20 pm    Post subject: Reply with quote

Yes, I'm using 3ds Max 2016 Ext2 SP3, to be exact.

So I went ahead and uninstalled everything and went back to plain 2016, and it still won't export properly for me.

Although if you said you guys can't reproduce the issue, perhaps I'm doing something wrong. But like I was saying, the old exporters (the world viz and then using nerseus' converter) work just fine for me, and I don't believe there's any difference on how I have to set up my mesh when using either.
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PostPosted: Wed Jun 22, 2016 3:06 pm    Post subject: Reply with quote

I posted an answer to this already in a different thread but due to the way that Autodesk distributes the files when you download the product. The IMVU exporters installer will never be able to work properly, also everyone has different operating systems! Now if everyone was on the same OS perhaps but as I have noticed so far the desktop app and files download in different areas! Definitely not a techie issue on the Company's behalf. Also many people like myself do not like certain files to download to certain areas! Have a most amazing webtime everyone and chin up Company very awesome organization of the files though! Very nicely done! I have autodesk and two extra seats for students I will try out the exporters to see the issue which appears to be a scripting issue and error.
Have a most amazing webtime everyone;
TEENEE


Last edited by TEENEE VIP Club Member 18+ Age Verified on Thu Jul 07, 2016 10:59 am; edited 2 times in total
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PostPosted: Wed Jun 22, 2016 6:01 pm    Post subject: Reply with quote

@TEENEE
It might be good to link to the other thread so we all know what that answer was. I didn't quite follow your answer but the general statement that the installer will *never* work properly... seems false.

(For anyone reading this for historical purposes, I would discount such a blanket statement as made by TEENEE - especially given that others have clearly expressed how the exporters from IMVU *do* work, for the most part. This post is regarding one specific issue and the rest of the posts should probably follow-up on that issue.)

NOTE: I'm not a moderator. Just trying to help out anyone reading this post at a later time that sees a similar issue.

-ner / Dan
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PostPosted: Thu Jul 07, 2016 11:01 am    Post subject: Reply with quote

Ner, move to California and take over the Creator Program and scripting, lol! Just a friendly suggestion, winks!
Have a most amazing webtime everyone;
TEENEE
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PostPosted: Thu Jul 07, 2016 12:48 pm    Post subject: Reply with quote

Ok so first time I got back to meshing in 4 years and the only issue I saw was a .xmf was a mapping issue with the numbering system 1- for first slot instead of 00 in the material slot for create mode. That is usually a naming error. I have tried numerous times and same issue but I remember having this issue way back and it was just something simple.
Have a most amazing webtime everyone;
TEENEE


Last edited by TEENEE VIP Club Member 18+ Age Verified on Thu Jul 07, 2016 12:57 pm; edited 1 time in total
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PostPosted: Thu Jul 07, 2016 12:56 pm    Post subject: Reply with quote

Often times it's just me, but is there nobody else out there that can test this too?

I've still never gotten this to work properly.

And after more testing I'm seeing exactly what IMVU's exporter is not doing for me.
So since I don't think I can share files on here? I'll do my best to explain even though I don't know the exact terminology, so please forgive me on that.


http://puu.sh/pTQpL/1b729f9af7.jpg

So here we have the vertex at the Coordinates X 477.372 Y -630.669 Z 730.202 . This vertex has 2 normals. It's the one circled in red in the first picture.

The OLD exporter will dish out code for EACH normal.
http://puu.sh/pTQBn/46b34a2d8f.png

The NEW exporter will dish out code for ONE normal.
http://puu.sh/pTQa0/c1935c5f9f.png

This is where I'm having my issues with this.

And if you are wondering, the vertices that have 5 normals, will get 5 sets of code for each normal at that vertex when using the old exporter.
The new exporter will only export 1 of those normals and call it good.

One final note. This isn't true for all cases. In the original case of where it was tested on the cylinder, it does export multiple there, however, it doesn't export them correctly.


Last edited by Nums 18+ Age Verified on Fri Jul 08, 2016 4:14 pm; edited 4 times in total
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PostPosted: Thu Jul 07, 2016 1:03 pm    Post subject: Reply with quote

What exactly are you needing the coding and scripting for on IMVU? This is just basic meshing and designing and according to TOS it is illegal to manipulate and alter the original files so my question is what do you need the scripting and coding for in create mode? Your questions are best posed to the techie staff whom deals with the coding and scripting for the exporters themself. But on here most people do not get into the scripting and coding unless you are part of the technical staff.
Have an amazing webtime everyone;
TEENEE
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PostPosted: Thu Jul 07, 2016 1:09 pm    Post subject: Reply with quote

I'm not manipulating the code. I'm simply looking at the code to see where the code varies from one exporter to the other when used to export. It's simply my only way of troubleshooting this, as I've tried nearly everything to fix it.
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PostPosted: Thu Jul 07, 2016 1:27 pm    Post subject: Reply with quote

[quote="nerseus"]@TEENEE
It might be good to link to the other thread so we all know what that answer was. I didn't quite follow your answer but the general statement that the installer will *never* work properly... seems false.

(For anyone reading this for historical purposes, I would discount such a blanket statement as made by TEENEE - especially given that others have clearly expressed how the exporters from IMVU *do* work, for the most part. This post is regarding one specific issue and the rest of the posts should probably follow-up on that issue.)

NOTE: I'm not a moderator. Just trying to help out anyone reading this post at a later time that sees a similar issue.

-ner / Dan[/quote]

Dan the man;
Unless there is a sniffer program to seek out all of the locations on a user's computer hard drive then I doubt the exporters will ever be able to find the correct locations. I have noticed now that the app and files distribute to different locations, some in documents and some in OS user location. Personally I like all my files and folders in the same location for easy accessibility, would need a pretty good seeking programs to get them into the correct folders and therefore it is just easier for the user themselves to copy and paste the dll and the dle to the correct locations!
Have a most amazing webtime everyone;
TEENEE
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