Hello, I was wondering if anyone has had experience getting their IMVU accounts disabled due to them discovering that "your account was linked to other accounts that may have misused their partner offer system" AND somehow manage to get their accounts back after that??

My account is..still safe to this point thankfully, but there is always at least 1 person in my friends list who'd get disable in a month and those friends tend to be a creator of DJ products and from Indonesia, also some in Malaysia and Singapore.. BUT 95% of the time are from Indonesia. And I'm telling you that it is rare to see an Indonesian person on IMVU with an account over 3+ years because IMVU finds every reason to ban us. Honestly, this is very sad to see because I know for a fact that these people are honest creators/sellers and they have put a lot of their time and $$$ for their shops on IMVU.. but then they'd usually end up getting their accounts permanently disabled because some unknown user either purchased their products with illegal credits or transferred those credits to their accounts because they have something against them(?), idk. My friends have raised multiple tickets to try to get their accounts back but the IMVU staff would give them the same reply that "unfortunately, due to the severity of your violation, we have decided to not let you come back."

Also for one, I am not a creator on IMVU so maybe I am not aware of a lot of things regarding IMVU creator's program, but yes I'm also from Indonesia and honestly I'm afraid they will target my account next hahaha. If anyone here would like to give your experience/advice, I'm here to listen. Thank you!

KayC wrote:

Hello, I was wondering if anyone has had experience getting their IMVU accounts disabled due to them discovering that "your account was linked to other accounts that may have misused their partner offer system" AND somehow manage to get their accounts back after that??

Yes, abusing the system of earning promo or regular credits thru their partner offers will result in permanent disablement of all accounts linked once they have discovered a connection. It will be highly unlikely to get your account enabled as it breaks their TOS. No warning will be given for this offense either. They can disable for any reason. The fact they are creators makes no difference, nor the age of the account, or location. The excuse of not understanding or being aware of the Terms of Use(TOS) will not matter to them. IMVU needs the support and money of those company's offers to continue in business and it is in their best interest to protect that relationship versus it's users.

Only advice i can give is, don't be greedy.

Internet cafes / cybercafes are popular in indonesia, correct?

Don Von Alpha Dom wrote:

Internet cafes / cybercafes are popular in indonesia, correct?

Yes unfortunately, we are still a third world country and most Indonesian users on IMVU play in internet cafes :/

Xhynrae wrote:

Yes, abusing the system of earning promo or regular credits thru their partner offers will result in permanent disablement of all accounts linked once they have discovered a connection.It will be highly unlikely to get your account enabled as it breaks their TOS.No warning will be given for this offense either. They can disable for any reason. The fact they are creators makes no difference, nor the age of the account, or location. The excuse of not understanding or being aware of the Terms of Use(TOS) will not matter to them. IMVU needs the support and money of those company's offers to continue in business and it is in their best interest to protect that relationship versus it's users.Only advice i can give is, don't be greedy.

Okay thank you for the explanation regarding TOS. But what did you mean, don't be greedy? I just wanted to know other people's experience to this and if they have a way to prevent it.. Because my friend can't prevent who buys her products so if a random user bought her products or transfers her illegal credits for no reason, she'd have to brace herself and say oh shit? and that's the end of it.. But okay from your reply, I see now there's no way around this issue..

KayC wrote:

Yes unfortunately, we are still a third world country and most Indonesian users on IMVU play in internet cafes :/

That is your issue. Even if you are an honest developer who does not cheat the partner offers system, there is most likely someone in the same cafe as you who is dishonest and cheating. A lot of these partner's of IMVU track users via network / ip, so you get bundled in with the cheater when they are banned. It is even worse if the cafe has you sharing the same device, because IMVU tracks via device fingerprinting. Either way, a single cheater in a cafe can get all users in the cafe in trouble / banned. The best advice I can give is to avoid using IMVU at the internet cafes, or at the very least use IMVU Lite which has IMVU's device finger printing spyware removed.

Don Von Alpha Dom wrote:

That is your issue. Even if you are an honest developer who does not cheat the partner offers system, there is most likely someone in the same cafe as you who is dishonest and cheating. A lot of these partner's of IMVU track users via network / ip, so you get bundled in with the cheater when they are banned. It is even worse if the cafe has you sharing the same device, because IMVU tracks via device fingerprinting. Either way, a single cheater in a cafe can get all users in the cafe in trouble / banned. The best advice I can give is to avoid using IMVU at the internet cafes, or at the very least use IMVU Lite which has IMVU's device finger printing spyware removed.

Good point to bring up Don. Not sure this could be a problem limited to use of internet cafes of third world countries. Couldn't this also be a potential problem of the use of free wifi? Thus innocently getting bundled with a misuser on the network?

Also, couldn't IMVU view the users that use and earn the earning of 3rd party credits? Thus argue not a participant of the abuse? Just curious. Then the best would just not participate in the free credit offers.

KayC wrote:

Because my friend can't prevent who buys her products so if a random user bought her products or transfers her illegal credits for no reason, she'd have to brace herself and say oh shit? and that's the end of it.

Purchasing of products and direct transfer of credits are separate issue not related to the abuse of the partner earning system. When catalog purchases are made using fruadalent credits imvu overturns those transactions and removes those credits from the creators total with no ramification to the creator selling, other than the removal of the fraudalent credits. However the direct transfers may red flag accounts. Thus why the implementation of lower credit limits. It would be nice to reject unwanted direct transfers from other users we do not know.