Privacy Policy

The IMVU Mafias' / TIM Family cares deeply about your privacy. Therefore we only process data that we need to offer (and improve) our services and we handle the information we have collected about you and your use of our services very cautiously. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by TIM. The starting date for the validity of these conditions is 08/21/2023. With the publication of a new version the validity of all previous versions expires. This Privacy Policy describes which personal data we collect, what this data is used for and with whom and under which conditions this data can possibly be shared with third parties.

Below you can read how we process your data, where we save it, which security techniques we use, who has access to the data and your rights you have to your data.

If you have any questions about our privacy policy, please contact our Help & Support Forum


We host our own propritary offshore web servers. The datacenter where we rent space is located within Northern Europe and specializes in providing high security server space for news organizations, political parties, and activist groups. All data going in and out of these servers is SSL encrypted to prevent interception by third parties. Physical access to the data stored on our servers is limited via hardware level encryption. Encrpytion keys are only available to root level accounts maintained by our offsite administrators. Backup servers are located offshore in an undisclosed location with identical security. All data is backed up via nightly SSL Encrypted data transfers.

Emails and mailing lists

    • We send our transactional emails (emails involving account updates and resets) via Sparkpost. Sparkpost will never use your name and e-mail address for its own purposes. Sparkpost reserves the right to use your data for the further improvement of the services and to share information with third parties in this context.

  • IMVU Mafias Mail Server
    • Monthly mailing lists, order notifications, and forum notifications are sent via our own mail server. We will never use these lists to advertise third parties, nor are these lists shared with third parties. We reserve the right to send you emails for TIM events, TIM news, and TIM branded product updates until you unsubscribe to our mailing lists as per the CAN-SPAM act. Unsubscribe links can be found at the bottom of every email we send. It make take up to 10 business days for unsubscribe requests to fully process. Unsubscribe requests result in our staff setting our mail server to skip your address when processing, and removing emails to your address from our spools and queues.

Google Analytics

The IMVU Mafias utilizes google analytics for search engine optimization, security scans, and automated bug detection. You can find the google analytics data privacy policies, HERE


We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date – other than at your request – we will explicitly ask your permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.


Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.


In cases of scamming, account hacking, and other destructive black hat activities, if you are found to be guilty by our administrators of using our systems to conduct such activities, your data will be shared with the victims 14 days after notification, for legal obligations. We shall carefully assess the individual circumstances and legal requirements for each investigation, from all involved parties. As TIM does not store financial data, we are not under obligation to share data with government tax investigations. TIM uses an open classifieds system to host products. Sellers are verified via training, vetting, and background checks. All TIM related financial data is stored and processed by third party payment gateways and digital neo banks, which we have zero control over. Absolutly no financial data is stored on our servers.


We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. All public facing pages for your account will be redirected as if you never existed, and our users will no longer have access to your TIM profile. Your TIM username may be overwritten if you wish for your forum posts to no longer point towards your account.


At no time will we ever request your IMVU data. No IMVU data is stored on our servers. We request that you do not use your IMVU data during registration. Any IMVU usernames, passwords, etc ... found to be entered into our server will be immediatly deleted and you will be sent a warning to never enter such data into our site again. If delivery of a product or service involves an IMVU account, you will press a "use product" button on our site ... and it will simply send the product to whatever IMVU account your IMVU client is currently logged into, or you will give a gift code to your partner if the product is for them. This data will not be logged nor stored on our servers. If you private message your IMVU account name to another user on our forums, sent messages may be deleted via your TIM outbox. Deleted messages can no longer be read by the receiver.


The IMVU Mafias utilizes Cloudflare for DDOS protection, firewall, and security; layered on top of our own propritary security systems. All Data sent to Cloudflare is SSL end to end encrypted between both your computer and Cloudflare's server, and between Cloudflare's server and our own servers, to prevent intercetion between all networked nodes. You can find the Cloudflare data privacy policies, HERE, see subsections labled "End Users" for policies that apply to you.


On the basis of the applicable European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we will send copies of your data only to your already known email address. In the event that you wish to receive the data at another email address, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten we administer anonymous data. You have the right to file a complaint with the Data Protection Authorities (DPAs) at any time if you suspect that we are using your personal data in the wrong way.


    You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the email address known to us, stating the category under which we have stored this data.


    You always have the right to adjust the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our help and support desk. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the email address known to us.


    You always have the right to limit the data that we process or have processed related to your person or that can be traced back to you. You can submit a request to that effect to our help and support desk. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data until you cancel the restriction will no longer be processed.


    You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our help and support desk. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the email address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.


    In certain cases you have the right to object to the processing of your personal data by or on behalf of TIM. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide you with copies data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our help and support desk.


This Cookie Policy explains what cookies are and how we use them. This policy to the following domains: and


    Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.


    Our website uses cookies first-party only. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.


    The cookies used on our website are grouped into the following categories. NECESSARY - cookies that are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.


We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by private message and e-mail.